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Beginner to Advanced
12 Weeks Cohort5 Detailed Modules

Certified Hardware, Networking & Technical Support Specialist

Hands-on PC hardware assembly, laptop diagnostics, Windows 11/Server OS installation, LAN networking, printer setup, helpdesk ticketing, and remote IT support.

12 Weeks Intensive
Language: English / Hindi
Verifiable Course Certificate
Certified Hardware, Networking & Technical Support Specialist
Certified Track
SOFTLAB GLOBAL12 Weeks
Total Tuition Fee
₹18,000inclusive
Delivery Format:Classroom & Hybrid
Batch Capacity:Limited (30 learners)
Campus Location:Civil Lines, Prayagraj

Direct counseling & campus tours available Mon–Sat.

Course Overview & Objectives

A 100% practical desktop support and IT technician certification course. Prepares students for immediate employment as Desktop Support Engineers, Hardware Technicians, and IT Helpdesk Executives. Learn motherboard architecture, processor installation, RAM/SSD upgrades, BIOS/UEFI configuration, Windows 10/11 & Server installation, data recovery, LAN cable crimping, router/switch basics, printer/scanner sharing, and ITIL helpdesk ticketing.

Complete Course Curriculum

5 Comprehensive Modules • Step-by-Step Hands-on Labs & Projects

Job-Ready 2026
Module 1

Computer Hardware Architecture & Assembly

3 Learning Units

Hands-on desktop and laptop hardware diagnostics and maintenance.

Computer Architecture: Motherboards, CPU Sockets, RAM Standards & SMPS
Storage Technologies: SATA, M.2 NVMe SSDs & Partitioning
Hands-on Desktop Assembly, Thermal Paste Application & Disassembly
Module 2

Operating Systems Installation & Maintenance

3 Learning Units

Windows installation, drivers, disk management, and system recovery.

Bootable USB Creation with Rufus, BIOS/UEFI Setup (GPT vs MBR)
Windows 10/11 Clean Installation & Driver Configuration
Disk Management, Registry Editor, Services & Event Viewer Diagnostics
Module 3

Local Area Networking & Device Sharing

3 Learning Units

Cabling, IP configuration, routers, and peripheral sharing.

LAN Cable Crimping (Straight vs Cross RJ-45) & Cable Testing
Static IP Assignment, DHCP, DNS & Network Troubleshooting Commands (ping, tracert)
Network Printer, Scanner & Shared Folder Permissions Setup
Module 4

Hardware Troubleshooting & System Recovery

3 Learning Units

Fixing common PC faults, blue screens, and hardware failures.

Troubleshooting POST Failure, Beep Codes & Display Issues
Blue Screen of Death (BSOD) Debugging & Driver Rollbacks
Data Recovery Techniques & System Image Backups
Module 5

IT Helpdesk Process, Ticketing & Remote Support

3 Learning Units

Customer service, SLA management, ticketing tools, and remote administration.

Remote Desktop Support Tools (RDP, AnyDesk, TeamViewer)
ITIL Service Desk Concepts, Ticketing Systems & SLA Escalation
Live Support Scenario Drills & Technical Interview Preparation

Eligibility & Recommended Prerequisites

Target Learners:

Open to all students, 10th/12th, ITI, Diploma, Graduates

Faculty & Mentors

View All Faculty
MG

Mr. Mayur Gaur

Faculty / Trainer • 11+ Years Experience

Technology Leader & Entrepreneur with 11+ years leading hands-on technical curriculum across SOFTLAB GLOBAL programs.

NS

Mr. Nihal Singh

Faculty / Trainer • 8+ Years Experience

Senior Infrastructure, Systems & Cyber Defense Faculty specializing in Enterprise Linux, Cloud Administration, and Network Security.

Global University Certification (USA)

Dual Credential Option

Upon program completion, learners can opt to receive co-branded, globally verifiable credentials from Delaware Digital University (USA), registered under the State of Delaware Department of State (Reg #7349298, Dover, USA).

International TVET Skill Transcript
Worldwide Online Employer Verification
Direct Online Admission
Razorpay Verified
Institutional Tuition Fee
₹18,000All-Inclusive

Or reserve your seat for just ₹5,000 with flexible EMIs.

Instant seat allotment & batch placement
Official Fee Receipt & GST invoice provided
100% Money-back guarantee before batch start
PCI-DSS Level 1 SecureCredit / Debit / UPI / EMI
Official Course Flyer
SoftLab Certified
Certified Hardware, Networking & Technical Support Specialist Official Brochure
Click to Expand Flyer

Official Curriculum & Career Flyer

Detailed 2026 syllabus, hands-on lab schedule, industry projects, and corporate placement partners.

Request Academic Consultation

Leave your details and our senior counselor will call you to discuss syllabus, batch timings, workstation prerequisites, and eligibility.

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What You Receive

  • Complete hands-on curriculum with guided repository codebases
  • Personalized feedback & architectural code reviews on assignments
  • Cryptographically verifiable certificate on completion
  • Structured technical interview & resume preparation

Have Questions?

Visit our campus in Civil Lines or speak directly with an academic counselor to review course syllabus and schedules.